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Voltage, Plug Type and Destination Restrictions

Smart home appliances involve destination-specific considerations regarding voltage, plug types, and radio compliance. To avoid usability issues after delivery, please review the following before placing your order.

Voltage Differences

  • Civilian power supply voltage standards vary worldwide, with common specifications including 100V, 110V, 220V, and 230V.
  • The applicable voltage range for each product is specified on the product detail page and in the included user manual. If your destination voltage does not match the product’s rated voltage, you may need a separate voltage converter for safe operation.
  • Using an incompatible voltage may cause equipment damage or safety hazards. Always verify compatibility before use.

Plug Types

  • Power outlet shapes and pin standards differ across countries (e.g., US, European, UK, Australian standards). The plug supplied with the product may not be compatible with outlets at your destination.
  • If adaptation is needed, please obtain a suitable plug adapter or converter that meets your destination’s standards.
  • Note the distinction between a “plug adapter” (which only changes the physical connector shape) and a “voltage converter” (which changes the output voltage). These serve different functions and are not interchangeable.

Radio and Certification Requirements

  • Devices with wireless communication capabilities (such as WiFi routers and Bluetooth sensors) may be subject to different radio frequency regulations in different countries.
  • Some countries or regions impose mandatory certification requirements on imported electronic devices. Equipment without the required certifications may not be legally usable or may be held at customs.
  • We recommend confirming your destination’s regulatory requirements for the relevant products before ordering.

Pre-Order Checklist

  • Confirm whether your destination voltage is compatible with the product’s rated voltage.
  • Determine whether you need a plug adapter or voltage converter.
  • Verify your destination’s frequency and certification requirements for wireless devices.
  • If you have questions, consult us through the Contact Us page.

For shipping terms and international duty responsibilities, please review our Shipping Policy. Information is current as of September 2026 and subject to official updates.